Hi, I'm Charis —
here to make it simple.
I started Charis Mortgage to give Australian families the kind of mortgage guidance I'd want for my own: honest, unhurried, and in a language you're comfortable in.
Buying property here can feel like a lot — especially for first-home buyers, newer arrivals, or anyone juggling family expectations and big numbers. My job is to take that weight off you: explain your options clearly, compare lenders on your behalf, and stay with you all the way to settlement.
I work with first-home buyers, refinancers and investors across Melbourne, and I'm glad to talk things through in English, Mandarin or Cantonese. No pressure, no jargon — just clear advice you can act on.
A steady hand, start to finish
I work for you
As your broker I'm on your side of the table — comparing a broad panel of lenders to find what genuinely fits, not what suits a bank.
Clear, in your language
Every step explained plainly in English, Mandarin or Cantonese, so you always know what's happening and why.
In it for the long run
From your first chat to well after settlement — and your next purchase too. I'm here when life changes.
What Charis's clients say
Verified 5-star Google reviews from real clients.
“As a new immigrant from Hong Kong, the mortgage process in Melbourne felt overwhelming at first, but Charis made everything so much easier. She listened carefully and worked tirelessly to find the best deal. I secured a great loan with a reliable bank and couldn't be happier — I highly recommend her, especially to new immigrants.”
“From our very first interaction, Charis showed impressive professionalism and expertise. What sets her apart is her genuine commitment to her clients' success — she goes above and beyond. She exceeded my expectations and I'm grateful to have her on my team!”
“As a first home buyer, I felt confident and well-supported throughout the whole process. Charis is approachable, patient, and handles every detail meticulously, making it completely stress-free. I highly recommend her for her professionalism and expertise.”
“Charis has extensive knowledge and experience in the Melbourne property market. She guided us in making the right decisions throughout our purchase — incredibly helpful, patient and responsive, with prompt and thorough answers the whole way.”
“Thank you, Charis, for helping us handle two mortgage transactions. You were so detailed and responsible throughout the entire process, and answered all of our questions. We look forward to working with you again on our next property.”
“An exceptional mortgage broker — efficient, knowledgeable and incredibly reliable. She made the entire loan process seamless and secured the best deal, exceeding my expectations. I highly recommend her to anyone wanting a hassle-free experience.”
“A really nice experience working with Charis. She's very helpful and patient in explaining the details I needed to know, and always gives a quick, timely response.”
“Charis's expertise and dedication truly make a difference. I appreciate how she navigates the complexities of the market and provides invaluable insights. Keep up the fantastic work!”
Let's have a chat
Have a relaxed, no-pressure conversation — in the language you're most comfortable with.